Measurement-computing WaveBook rev.5.3 Manuel d'utilisateur Page 119
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WaveBook User’s Manual – IO version 979194 Troubleshooting 7-11
14.
Ethernet Problems
WaveBook/516E and /or WBK25 experience Ethernet related problems.
Possible Causes Details and Possible Solutions
Ethernet Your system could be setup correctly; however, the Ethernet itself could be experiencing problems.
Check with your Network Administrator.
Device
configuration is
wrong
Ensure that your system is properly configured in the Daq Configuration Applet [located in the
Windows’ Control Panel]. If the device [WaveBook/516E or WBK25] is not configured correctly it
will not be accessible from an application. Refer to the Ethernet Connections section of chapter 2 for
additional information.
MAC number
is wrong.
Check the addressing entries where the MAC (Media Access Control) number is used to ensure that the
number is correct. The MAC number is clearly visible on the casing of the WaveBook/516E and the
WBK25. Refer to the Ethernet Connections section of chapter 2 for additional material regarding the
use of serial numbers and IP Addressing.
Faulty Ethernet
cable or
connection
The Ethernet cable may be loose, damaged, or not connected. Check the Ethernet line and its
connections at the WaveBook/516E [or WBK25] and at the PC Ethernet jack, or Ethernet Network
hub, as applicable. Refer to the following section, Troubleshooting the Device Ethernet Connection
Using the “Ping” Method.
Ethernet port
and/or protocol
is configured
wrong.
Make sure the device is configured to the appropriate Ethernet port with the appropriate protocol. Run
the Daq Configuration applet from the Windows Control Panel. Run the device test and if it fails try
other protocols for the device.
Note: Before re-running the test be sure to click on the
<Apply> button to apply the settings.
Troubleshooting the Device Ethernet Connection using the “Ping” Method
1. Find the IP Address of the WaveBook/516E or WBK25.
a. Open the Control Panel by navigating as follows from the Windows Desktop:
Start Menu ⇒ Settings ⇒ Control Panel
b. Double-click the Daq Configuration icon.
c. Select the device in the device tree.
d. Click the Properties button.
e. Make note of the IP Address displayed in the IP Address field.
2. Test the connection with the ping command.
a. Open the Command Prompt by navigating as follows from the Windows Desktop.
Start Menu ⇒ Programs ⇒ Accessories ⇒ Command Prompt.
b. Run ‘ping x.x.x.x’ where x.x.x.x is the IP Address of the WaveBook/516E, or the
WBK25.
If the ping command does not time out
, the computer and device are communicating.
c. Verify that your computer is running Windows NT/2000/XP.
d. Verify the name of the device that your software is trying to open matches
the device name that is configured in the Daq Configuration Applet.
- WaveBook 1
- About WaveBook Documentation 5
- Table of Contents 7
- Chapter 3 – System Examples 7
- Step 1 - Install Software 9
- *324604B-01* 10
- Before you get started 11
- *324605B-01* 12
- What Are WaveBooks? 13
- WaveBook Product Comparison 14
- What Are WBKs? 15
- Minimum Requirements 21
- WaveBook/516E Front Panel 22
- WaveBook/516E Rear Panel 22
- WaveBook/516A 25
- Parallel Port Connections 26
- Ethernet Connections 28
- CAUTION 29
- Install the Software 29
- For DEDICATED Networks 39
- Adding WBK Option Cards 41
- Adding WBK Modules 43
- DIN 5 Power Pinout* 44
- The Daisy-Chain Concept 46
- Scan Synchronization 47
- System Power, Examples 51
- Power Supplies 52
- 14 VDC Mode (default) 53
- 28 VDC Mode 53
- Hardware Setup 53
- Charging 54
- Environmental Concerns 58
- Fuse Replacement 59
- Introduction 61
- Cable Review 62
- WaveBook Fan 71
- Basic Operation 72
- WaveBook/516E Block Diagram 73
- Digital I/O Connections 83
- 8-Bit Mode 84
- Triggers 85
- Multi-Channel Trigger 86
- Trigger Level 88
- Trigger Latency & Jitter 89
- Pulse Trigger 90
- Digital-Pattern Trigger 91
- Note: The Clock Divider 92
- PDF NOTE: 93
- SYNC Notes: 94
- Programmable Features 95
- Selecting a Channel’s Units 96
- (b) for the application in 97
- WaveView_WaveCal.pdf 99
- PostAcquisition Analysis.pdf 99
- ProgrammersManual.pdf 99
- WaveView Out-of-the-Box 100
- Software 100
- Calibration Software 104
- Overview 105
- CE Standards and Directives 105
- Safety Conditions 106
- Shielded 107
- BNC Connector 107
- Dust Cap 107
- Noise Considerations 108
- Product Care 109
- Driver Support 110
- Troubleshooting Tables 111
- Channel readings are wrong 115
- WaveView Scope stops 116
- Ethernet Problems 119
- Parallel Port Problems 122
- – continued 124
- (continued) 124
- Frequently Asked Questions 126
- (5) Topic: ECP and EPP 128
- (6) Topic: Sampling Rates 128
- (7) Topic: Calibration 129
- Customer Support 130
- Specifications 8 131
- (Note 2) 133
- General Information 137
- WaveBook/516E 139
- 9-4 Fuse Replacement 140
- WaveBook User’s Manual 140
- 897495 Appendix A 142
- Before you run a test 147
- 927096 Appendix B 148
- Glossary 151
- 969597 Data Acquisition 152
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